Refund Policy

Refund Policy:

At Chromia TV, we strive to provide the best IPTV service to our customers. However, we understand that circumstances may arise where a refund is necessary. Therefore, we offer a 7-day money-back guarantee on all subscription purchases.

If you encounter any issues with our service during the initial 7 days of your subscription, we will promptly address the problem. If we are unable to resolve the issue to your satisfaction, we will provide a full refund.

Additionally, if any technical problems occur with our service beyond the initial 7-day period, we are committed to resolving them promptly. If we are unable to fix the issue, we will replace your subscription with a new one at no extra cost.

Please note that refunds will be issued to the original payment method used for the purchase. Refunds may take several business days to process depending on your financial institution.

For assistance or to request a refund, please contact our customer support team at contact@chromiatv.com. We are here to assist you and ensure your satisfaction with our service.

Thank you for choosing Chromia TV.

 
 
 
 
 
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Frequently Asked Questions

ChromiaTV is a premium IPTV service that delivers live TV channels, movies and TV series over the internet. Simply install an IPTV player on your preferred device, enter your activation details, and start streaming in HD, Full HD and 4K without cable or satellite.

ChromiaTV works with Firestick, Android TV, Smart TVs, Apple TV, Windows, Mac, iPhone, iPad, MAG devices and IPTV apps such as IPTV Smarters Pro, TiviMate and XCIPTV.

Most ChromiaTV IPTV subscriptions are activated within 5 to 30 minutes after payment. In rare cases, activation may take a little longer during busy periods. Your login details are sent directly to your email once your account is ready.

For the best streaming experience, we recommend at least 15 Mbps for HD, 30 Mbps for Full HD and 50 Mbps or higher for 4K streaming. A stable internet connection provides smoother playback and reduces buffering.

We recommend at least 15 Mbps for HD streaming and 30 Mbps or higher for 4K streaming.